As an Insoles Technician, Billie gets to work with the latest design technology to help patients live a better life.
On a day-to-day basis, Billie uses her creativity and attention to detail to make bespoke insoles for people who suffer from medical conditions which make it difficult to stand, ranging from diabetes and plantar fasciitis to arthritis. Billie’s creations mean these patients can be more mobile or move without pain.
“I use digital CAD/CAM technologies and traditional hand-crafting techniques such as milling, gluing, shaping, scouring and polishing on machinery. I love that no two days are ever the same!”
After Billie finished her GCSEs she knew she wanted a hands-on role that was helping people. But it was being in the workplace, alongside her inspiring colleagues at Peacocks Medical Group, that helped her figure out what she really wanted to be.
“I’ve always been hands-on, but after working within a few different departments at Peacocks I found that working in a really varied role was the most enjoyable and rewarding thing for me. I began my position with the insoles department to achieve this, gaining new skills and learning different aspects of the job.”
Thanks to the support of Peacocks, Billie has gained three NVQs and has qualified as an Insoles Technician.
“It’s so rewarding to know that I am using my practical know-how and creativity to improve peoples’ lives. It’s really satisfying.”
Billie's career pathway
- 2007 Left school after getting her GCSEs and joined Peacocks Medical Group as a Patient Carekit Technician
- 2010 Completed a Level 2 NVQ in Administration while gaining in-house training in engineering
- 2013 Began a Trainee Assistant Technician role with the Insoles and CAD/CAM department
- 2016 Studied for and completed a Level 2 NVQ in Manufacturing for three years and became a qualified Insoles Technician