Chloe Flevill

Chloe Flevill

Clinical Coder

Chloe's job title is Senior Clinical Coder at Northern Care Alliance

What I do

When someone comes into hospital with a condition, a set of notes are created, which go to the Clinical Coding Department. As a Clinical Coder, I read everything in their notes to decipher whether they have an underlying condition that would make their condition more complicated.

I then use my books to translate all those medical records into alphanumeric codes and input them into the system. That system is used for statistical analysis to track health inequalities. I upload it online and it goes to the government, NHS Digital, health services, Secondary Uses Service – anyone who is looking to do research can use it.

Hear more about Chloe's role by watching the video below...

How I became a technician

A surprising fact about my job

You don’t need qualifications in anatomy and physiology, you just need a basic understanding of the body’s systems, what they do and what their function is. You learn everything else on the job.

A little more about
my everyday role

What I love most about my job

I think it’s the most amazing job in the world, I am so lucky, and I just love doing it.

The best bits about working in a team

Everyone has their own strengths and weaknesses, and you cannot have the arrogance to think you know it all – it's too important to do that. It’s great you can rely on your team support and that you can support them. To be part of a group of such knowledgeable people is great. I am so proud of what we do.

The most exciting thing I’ve achieved so far in my job

Becoming an Accredited Clinical Coder (ACC) was massive for me. I came into coding six years ago and the level of knowledge of the people I worked with when I first started was amazing - they knew everything. I would be asking what’s this and what's that and it would be something I’d never heard of. So, when I actually became accredited it was the first time I felt I could speak up and express my opinion, as I had a solid basis for doing it.

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