Nandani Uppal

Pharmacy Technician

Nandani’s job title is Senior Pharmacy Technician at HM Prison Hewell

What I do

I dispense medication to patients and work with doctors, psychiatrists, dentists and nurses – people from a lot of different professions with a lot of different backgrounds. I learn a lot most days, so if something comes up that I am not sure about, we have a healthcare corridor, and I can just pop into the doctors’ or healthcare professionals’ rooms and ask the question. You are constantly being challenged. We have so many different patients with different medical needs, no day is the same.

Hear more about Nandani's role by watching the video below...

How I became a technician

A typical day in my
working life

The advice I'd give to a younger person

Take your time. When I see my younger cousins growing up, there seems more and more pressure, so I would say try not to let that get on top of you. Don’t feel pressured into making decisions you are not ready for.

A little more about
my everyday role

The best bits about working in a team

We have individual teams, including a drugs team who deal with patients who are withdrawing from alcohol or drugs. We have a mental health team and care workers who support our patients. Then we have primary care - so general nurses, paramedics and health care assistants. Then we have the pharmacy team – the pharmacists, dispensers, technicians, etc. So we have a very large team, and we see each other on a day-to-day basis, and we have a daily handover where we discuss anything that needs to be mentioned, including safety, which it is a big thing where we work. We have a mix of ages and genders. The youngest person is in their early 20s and the oldest person is over 60. We also have agency staff that come in to cover shifts. There are people in the team from many cultures and backgrounds. I am also part of the equality and diversity team, which has been really interesting too. There is a lot going on!

The most exciting thing I’ve achieved so far in my job

Becoming a senior person and learning skills to get to this position today is a big achievement for me. I am also a tutor for two of the dispensers, who have just started their technician’s course, and that is another big achievement, as other people have recognised my passion for pharmacy and working here.

The next steps in my career journey

There is a Regional Pharmacy Technician here and they are thinking about having another regional team, so I would like to oversee that.

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