Chloe Williams

Telecommunications Technician

Chloe's job title is a Cyber Jointer at Openreach

What I do

I connect all the fibre network together. This network is the future of the UK and will enable customers to receive high speed broadband directly to their premises.

We go into the boxes on the side of the road where we join all the fibres together. We then connect the fibres up to the Connectorised Block Terminals (CBTs) which allow us to get the fibre optics to customers. Over time we maintain them and fix any faults along the way.

Chloe working

Hear more about Chloe's role by watching the video below...

How I became a technician

A typical day in my
working life

A little more about
my everyday role

What I love most about my job

The people I work with, and some of the customers too, are wonderful.

The best bits about working in a team

There are six Fibre Jointers in the team and we split into two threes. We all bounce off each other. I look forward to coming to work every day.

The next steps in my career journey

I am hoping to get as far up the ladder as I can, to eventually become a Clerk of Works or maybe become a manager one day. I never had the confidence before - I would shy away - but since starting this job I have come out of my shell massively. For me to think that one day I want to be a manager is quite a big achievement.

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