Becky has always cared about playing her part in her local community - that’s why, when she finished her A-levels, she looked for a role where she felt that she could really make a difference. She spent a year working with a local debt charity, helping people who had found themselves in financial hardship. It was a job she enjoyed and confirmed for her that she wanted a career that meant that she would be solving-problems for others and contributing to making their lives that little bit easier.
She had a few friends who had each started on different technical careers after leaving school and they encouraged her to look for any opportunities that came up that sounded interesting. When she spotted the Advanced Apprenticeship at Openreach, she knew that all the boxes were ticked for her; lots of problem-solving, endless opportunities to develop technical skills, working outdoors as well as in an office, and importantly, helping customers. She was thrilled when she was offered the apprenticeship with Openreach and it was a real bonus that she was able to start with a large group of people her own age and quickly made friends.
Becky finds it difficult to describe a typical day as the jobs she goes out to are rarely the same. Most involve dealing with customers and generally she will be installing phone and broadband services or diagnosing and fixing faults. Her role makes Becky feel like she is making a real difference to the community, particularly as she has now seen first-hand how important broadband is in most households and also how dependent older people are on their phone line.
“They’re usually very grateful once their service is up and running again.”
Becky's career pathway
- 2013 Completed A-levels
- 2014 Began role with a debt charity helping people in financial trouble
- 2015 Began an Advanced Apprenticeship in Telecoms Engineering with Openreach
- 2017 Completed her apprenticeship and became a Telecoms Engineer with BT Openreach