Senior Quality Assurance Manager
The bosses at Kolak Snack Foods recognised her potential and so took a chance on Yao. She had little experience as a technician and had in fact recently finished a degree in Ancient Chinese music. “I applied for the job because it looked interesting and I now keep the music as my hobby.”
With intensive support and training, combined with her natural analytical and team-working skills, Yao excelled as a Quality Assurance Technician in the food labs, undertaking nutritional tests and flavour analysis on everything from hand-cooked crisps, to mini poppadoms.
In her time at Kolak, Yao has had several promotions and is now Senior Quality Assurance Manager, usually working on; quality control, customer satisfaction, and managing the analytical laboratory.
What she enjoys most is working with people. “I love being part of a team, whether we’re in the laboratory, on the factory floor or developing new products. I even get to work with our customers. Each day has its own challenges”.
Having had the opportunity to progress she is now keen to develop her own team of technicians. “I want to give them the same opportunities that I had.”
Yao's career pathway
- 2011 Joined Kolak Snack Foods Ltd as a Trainee Quality Assurance Technician
- 2014 Promoted to auditing role, working with engineering and production technicians on solutions to production issues whilst maintaining food safety
- 2015 Promoted to Quality Systems Manager
- 2016 Promoted to Senior Quality Assurance Manager