Jessie Auguste, Cyber Security Technician

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What I do

I work for a cyber security company that focuses on the human aspect of cyber security. I work on empowering people to be as safe as they can be online, and I use the power of data and behavioural science to do that. Something I have been building recently is an interactive cyber security chat tool. It allows people to ask questions or seek advice on how to be secure online.

Hear more about Jessie's role by watching the video below...

How I became a technician

I was convinced I wanted to make films, so I studied English literature, film studies, psychology and Spanish at A-level. After that I wasn’t sure what I wanted to do, so I started doing marketing at the company I’m at now - it seemed interesting to combine technology and psychology.

How I became a technician

I then decided that I wanted to shift into actually helping to build the product. Although I don’t have a traditional engineering background, with a lot of studying and the support of my workplace, I was able to move into software engineering last year.

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Jessie's work from home station, including her cat lounging in a box on the desk.

A little more about
my everyday role

What I love most about my job

I love how much learning is involved. For each stage I’ve been at, I’ve really enjoyed what I’ve been doing and I’m always searching for another skill that I can develop. There is still so much to learn and so much growth - I’m really enjoying it.

The best bits about working in a team

I work in a varied team which is great because we all have different strengths and weaknesses. I don’t have all the mathematics and computing understanding, but where I don’t have that, I do have a good understanding of a person’s behaviour and exactly what a customer would want. I think the biggest thing is communication skills and the willingness to collaborate, because nothing that’s delivered is ever done by one person, it’s all very much a team effort.

The most exciting thing I’ve achieved so far in my job

We have a ‘hack day’ once a month, when the engineering team has a go at hacking and building something, but we only have eight hours to do it. I managed to build a feature with another colleague that was so successful it was launched live to all of our clients. That was pretty satisfying!