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Meet Alex Bunn

Cyber Security Technician

Alex is an Apprentice Cyber Security Specialist at Lineal Software Solutions in Devon

What I do

I’m an Apprentice Cyber Security Specialist at a managed service provider, which means we help businesses with all their IT needs, from support and telecoms to internet and security. My job is all about keeping things secure. That could be training users, checking for malware, doing ethical hacking or making sure businesses meet security standards. It’s a bit of everything, and no two days are the same.

Alex in an office surrounded by lots of computers and electrical devices.

The skills I use most

Communication is a big one. A lot of people in IT are happy working on their own, but I’ve found that being able to explain technical things in a simple way really helps, especially when you’re talking to people who aren’t technical at all.

A little more about
my everyday role

The best bits about working in a team

I love being able to support the rest of the team, my colleagues often come to me with questions and it’s great to be able to help them out. We all bring different skills, it’s nice knowing that what I do makes a difference to everyone else.

My favourite piece of equipment

It’s got to be our RMM (Remote Monitoring and Management) software. It lets me access machines remotely, run code, pull data, and fix problems without having to be there in person. I can push updates to thousands of devices at once, which is a massive time-saver. Without it, I’d really struggle to do my job and we wouldn’t be able to support customers all over the world like we do now.

What I like to do in my spare time

I’m a football referee outside of work, which keeps me busy! I spend a lot of Saturdays travelling miles to different matches. It’s helped me loads with confidence and communication, standing in front of 500 people and having players shouting at you teaches you how to stay calm and explain things clearly. I think it’s made a big difference to how I work too.

The advice I’d give to someone younger

Don’t worry if you don’t know exactly what you want to do, just follow what you enjoy. IT is used in every industry, so you’re not closing any doors. And try things out, you never know what you’ll end up loving.

Alex in a meeting with a client.

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