Many of the systems you install will be based in the cloud, instead of being installed in servers on premises. You’ll use cloud technology to roll out new systems to businesses and to provide software updates and new services to customers. You will understand how voice, data, and video infrastructure operates and how to direct different types of calls over the network to make telecommunications as cost effective as possible.
Organisations rely on telecommunication systems in all areas of operations, just as people rely on voice, data, and video communications across their leisure and home life. The number of devices that utilise mobile and broadband networks has expanded tremendously over the last ten years, as internet and mobile technology have become faster and more readily available.