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Meet James

Robotics Technician

James is an Assistant Cybernetics Technician at UKAEA (UK Atomic Energy Authority).

What I do

I help keep robotics projects running at UKAEA. Our robots can be used in places that can be difficult or unsafe for people to work.

I set up work areas for robots, build the networks that let their computers communicate, install software, build control rooms and troubleshoot problems.

The robots I support can range from smaller than a mug to taller than me!

Robotics technician James, wearing a fleece, adjusting wires beside a circuit board on a transparent apparatus in a workshop.
Robotics technician James, wearing a fleece, adjusting wires beside a circuit board on a transparent apparatus in a workshop.

What I love about my job

I like having a mix of practical work and computer-based work, instead of sitting at a desk doing the same task all day.

One job might involve cabling a control room, then I move on to its software or the next problem completely.

The best part is that sudden “It’s working!” moment after you’ve spent ages wondering why something isn’t behaving.

The skills I use most

Problem solving is probably the biggest one. If a robot, network or bit of software isn’t behaving, I have to break the problem down and work out what to try next.

Communication matters just as much because I often connect the person who has the problem, with the person who knows the answer!

I also use practical and technical skills, from soldering and wiring to coding and CAD (computer-aided design).

A little more about my everyday role

The best bits about working in a team

We prefer not to work alone, partly because of safety. Depending on the project, I might work beside another technician, an engineer, an apprentice or someone senior.

One thing I like is what programmers call a ‘rubber duck’ moment: I explain a problem to someone else and, halfway through saying it, I suddenly see the answer. It gets its name because you explain your problem out loud, step by step, as though you’re talking to a rubber duck! Sometimes, just talking it through can unlock the solution.

My favourite piece of equipment

If I had to pick one, a screwdriver set is probably the most useful. I'm always taking something apart or opening it up to see what is going on.

But I don't really have one favourite tool. Depending on the job, I might be using a laptop, a memory stick or the controller beside a robot instead.

What I like to do in my spare time

Outside work, a lot of my hobbies are practical too. My family has always had a boat, so I've grown up sailing, and I've spent years around classic Land Rovers. When I was seven, my dad even bought an eight-tonne steamroller, which still lives in the back garden!

More recently, I bought a house that needed plenty of work, so I've been slowly doing that up too.

The most exciting thing I’ve achieved so far in my job

One achievement I'm proud of involved choosing software for running virtual machines, which are computers created in software. I remembered a different approach from a YouTube video I'd watched months earlier and I suggested using a free hypervisor, which is software that manages virtual machines.

I compared the different options, and the team chose my suggestion. It became a really essential part of the project. Seeing an idea I'd had being used day to day was a proud moment.

A surprising fact about my job

This technician role didn't exist when I started my apprenticeship. Engineers were doing a lot of the setup and support work themselves until someone made the case for a technician team to take it on – it shows how important technicians are in the process.

I remember being told at college that I might end up doing a job that didn't exist yet. A few years later, that's exactly what happened.

The next steps in my career journey

I'd love to do a degree next, ideally through a degree apprenticeship. I want to build my qualifications and move more towards the project side of the work.

I don't see learning as something that finishes when an apprenticeship ends, so carrying on developing is important to me.

The advice I’d give to someone younger

Don't worry too much about choosing one route and thinking you're stuck there. An apprenticeship can look as if it narrows your options, but I've seen people start in mechanical, electrical or other areas and move into robotics.

I didn't know exactly where I wanted to end up for much of my apprenticeship either. The important part is to keep learning as you go.

Robotics technician James, wearing a navy fleece, using a keyboard and screen built into a server rack, in a server room.
An articulated robotic arm, with a pincer on the end, for use in factories.

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