I work in a small IT team of six; they are great and very supportive. They are always there to offer advice and overall the work flows better in a team. It’s great having other people around you - there’s a nice camaraderie.
I help people who are experiencing any issues with the IT system. It’s really varied, so it could be something simple like someone not being able to print something, or a bigger issue where someone is having trouble logging in to the accounts system.